www.BoomBoomHair.co.uk

Usage policy

Boom Boom Hair loss concealer is a 100% natural product that has been rigorously tested in many different types of hair and different cases of thinning and hair loss and has produced consistently remarkable and maintainable results. In the extremely unlikely event that Boom Boom hair causes any sensitivity to your scalp or hair please discontinue use and seek advice from your local GP. Boom Boom Hair Loss Concealer is only to be used externally and is recommend only for use on the head only.

Shipping policy

We pride ourselves on our fast-paced business style and turn around time. All UK orders received before 3.00PM will be dispatched same day via first class express recorded delivery. When calculating delivery times Sundays are excluded.

All UK deliveries are £2.00 No matter of quantity amount and sent via insured First class recorded courier delivery (Signature Required) with the option of guaranteed Special delivery @ £5.00 (Signature Required)

All orders outside of the UK usually take between 4 - 10 days, times vary depending on country and customs policy. All purchases are charged at the flat rate of £5.00 insured, signed for international Airmail. We do not take responsibility for customs and tax duties on any orders made from outside the UK

In the rare instance of non-delivery, please contact us and inform us of the matter. We will try our best to offer you the solution that will fully meet your interests.

Order cancellation policy

Due to the nature of our fast turn around and delivery times we can only accept cancellations before your item has been shipped. You will receive a conformation email once your order has been shipped, all cancellations must be raised before this has been sent.

If you wish to cancel the order you have to contact our support team by an e-mail ( Contact us ) and let them know of your decision. In case you contact us after the confirmation email has been sent, no order cancellation will be processed.

Make sure that you insert a valid shipping address in the order form, we recommend you to double check the notes before submitting the order. Any mistake may cause the non-delivery of the product. If you have noticed that the address notes were specified incorrectly, contact us as soon as possible and inform us of the matter.

Refund policy

The Products we offer are made to the highest possible standards and adhere to the strictest possible guidelines ensuring we achieve the highest quality control. Boom Boom Hair does not offer refunds on products that have been used or removed from packaging. Therefor can only offer exchange or refund upon receipt of goods in 100% re-sellable condition. Boom Boom Hair offer a colour chart and colour matching service and cannot be held responsible for incorrect purchase through incorrect judgement of colour.

Privacy policy

We know how important your sensitive data is, and have taken steps to protect your privacy. This Online Privacy Policy is enforced to make you aware of how we collect, use and manages information of visitors to our Internet site.

We view the personal privacy of users as an important issue and are committed to maintaining the security of personal information provided by users in accessing our store.

We collect the following information regarding all visitors to this site: domain name, IP address, information regarding what pages are accessed, information volunteered by you (such as e-mail address when filling out feedback form), and length of time spent on the site. This information is collected and logged for statistical purposes via Google analytic's.

All customer data is kept under the strictest of confidence and is privately retained only for site use. In no way is any customer data sold, given or made available to third parties affiliated or non-affiliated with Boom Boom Hair (Enroico UK). Boom Boom Hair (Enroico UK) works inside the guidelines and constitutions set my the data protection act (1998)

Our intent is to make the ordering process as simple as possible and maintain a simple and effective process that warrants the smallest amount of person data in order to successfully complete transactions.

Other than stated above, no attempt is made to identify users or their browsing activities except, in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect logs, or where our store believes it is required to collect and produce relevant electronic documentation to fulfill its obligations to third parties, including statutory organizations under local law.

Our store endeavors to use and disclose your personal information only in limited circumstances. We will do so if it is necessary to protect any copyright or intellectual property in the material in the website, or if it is necessary to enforce the Our Website Terms and Conditions of Use.

We will not share your personally identifiable information with any third parties.